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how-to-build-a-great-startup-team People & Culture

Top 5 Pillars to Build a Winning Startup Team

By Arihant Jain

If you are all not sailing on the same boat, then it will become a hindrance to the success of the company. Find out simple tips to build a great team

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customer-love People & Culture

How To Build SaaS Products That Your Customers Love

By Arihant Jain

The world hasn’t exhausted the number of SaaS products that can be built. If you are thinking about creating one, a lot goes into consideration

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Learning-Management-Software Learning & Training

10 Ways to Use a Learning Management Software (LMS) to Boost Employee Engagement in 2020

By Ajeet Singh Kushwaha

Here’s a closer look at the features of a training management system that correlates with employee engagement.

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cx-strategy Customer Experience

Gain a Competitive Edge With These Brilliant CX Strategies

By Arihant Jain

In today’s world, if you want to be competitive, you not only need the best products or services, you also need the best customer experience strategy.

Learning-Management-Software
10 Ways to Use a Learning Management Software (LMS) to Boost Employee Engagement in 2020
Customer-experience-strategy
How to Build a Winning Customer Experience Strategy in 2020?
Customer Experience

Net Promoter Score (NPS): What it is, Why it Matters, and How to Calculate it

By Arihant Jain

We’re living in a world where consumer expectations are rising. According to a PWC study, 1 in 3 customers will…

customer-life-cycle
The Impact of Customer Service on the Customer Life Cycle
customer-service-training
How to Create a Customer Service Knowledge Base
business-relationship-post-COVID-World People & Culture

How Business Relationships Will Evolve In A Post Covid-19 World

By Arihant Jain

COVID 19 has changed the normal way of life. Here are some of the ways the pandemic will change how business relationships will evolve:

Why Wartime CEOs Matter the Most During a Crisis
Why Wartime CEOs Matter the Most During a Crisis
secret-souce-to-create-CX-strategy
Learn the Secret Sauce for Creating a Top-Tier CX Strategy
cx-strategy
Gain a Competitive Edge With These Brilliant CX Strategies
training-communication-skills
Train Your Customer Service Team the Superpower of Great Communication Skills
customer-loyalty

How to Build Customer Loyalty – a Trainer’s Guide

By Ajeet Singh Kushwaha

Call center agents are often the first person a customer will speak to from your company. This first impression is…

customer-engagement

8 Global Customer Engagement Strategies for Success in 2020

By Arihant Jain

Companies that focus on and exceed in customer experience outperform their competition by almost 80%.

training-communication-skills

Train Your Customer Service Team the Superpower of Great Communication Skills

By Ajeet Singh Kushwaha

CX is vital to brand loyalty. That’s why communication skills training is so important for your team.

cx-strategy

Gain a Competitive Edge With These Brilliant CX Strategies

By Arihant Jain

In today’s world, if you want to be competitive, you not only need the best products or services, you also need the best customer experience strategy.

secret-souce-to-create-CX-strategy

Learn the Secret Sauce for Creating a Top-Tier CX Strategy

By Arihant Jain

What’s the #1 thing customers care about when dealing with a brand? Is it: A) prices B) delivery methods C)…

Why Wartime CEOs Matter the Most During a Crisis

Why Wartime CEOs Matter the Most During a Crisis

By Arihant Jain

The company’s survival is dependent on a CEO who runs it. What’s the best CEO mindset that can sail the company in the right direction during such a crisis?

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      Ultimate Guide for Training Remote Teams

      By Arihant Jain
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      8 Global Customer Engagement Strategies for Success in 2020

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      How to Build a Winning Customer Experience Strategy in 2020?

      By Afsheen Khan
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Why Wartime CEOs Matter the Most During a Crisis People & Culture

Why Wartime CEOs Matter the Most During a Crisis

By Arihant Jain
secret-souce-to-create-CX-strategy Customer Experience

Learn the Secret Sauce for Creating a Top-Tier CX Strategy

By Arihant Jain
cx-strategy Customer Experience

Gain a Competitive Edge With These Brilliant CX Strategies

By Arihant Jain
training-communication-skills Customer Experience

Train Your Customer Service Team the Superpower of Great Communication Skills

By Ajeet Singh Kushwaha
customer-engagement Customer Experience

8 Global Customer Engagement Strategies for Success in 2020

By Arihant Jain
customer-loyalty Customer Experience

How to Build Customer Loyalty – a Trainer’s Guide

By Ajeet Singh Kushwaha
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  • Latest Posts
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